Verizon Wireless sued over moto v710

A class action lawsuit filed by California based Kirtland and Packard LLP has recently gone national. Allegedly, Verizon Wireless mislead customers by marketing the Motorola v710 as Bluetooth capable. While the handset features some bluetooth capability, many of the most useful bluetooth features have been disabled by Verizon. The firm is seeking a full range of damages and restitution, which is available to anyone who purchased a v710 from Verizon Wireless with the intent of using it's bluetooth capabilities.

Its good to see consumers finally standing up to cell phone companies. The way the system works now, Verizon and other companies have no incentive to offer any level of customer service. With lengthly contracts and excessive termination penalties, most customers don't have the nerve to walk away from a cell phone contract. A lawsuit like this could get the ball rolling and force cell phone companies to increase the level of customer service they provide.

[via engadget]